Hair Love Archives - Candice Motley |
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The reopening date is getting closer and closer and I can’t wait to be back in the studio transforming hair. As we work to get all of our ducks in a row, it’s starting to feel more like we’re preparing for a grand reopening event! It’s crazy to think we’ve been closed for two whole months.

Today, I wanted to talk about two things.
1. Rescheduling everyone from the last two months
2. My new virtual consultations.

First up, I want to assure everyone who had an appointment that was cancelled due to Covid-19 that we will be prioritizing your appointments as best we can. My entire team will be working to get you into the studio as soon as possible so we can get you back to loving your hair and feeling good in your extensions. I know it’s been stressful having to color your own roots and even take out your extensions, and I promise we cannot wait to have you back in our chairs so we can take care of everything for you.

And for all the women who are waiting to begin your hair extensions journeys, I wanted to make sure I was doing whatever I could to shorten the wait time for you. That’s why I decided to offer virtual consultations during this time while the studio is closed. Our studio phone is actually a cell phone which makes it much easier to communicate with our guests. This allows me to connect with you via FaceTime for our virtual consult. While FaceTime doesn’t allow you the chance to come into the studio and have the full Garnish experience, it does allow me to provide all of the information you might need and answer any questions you might have.

The process still begins with the application found here.

The application gives me some much needed information and also allows you to upload a current photo of where your hair is at and an inspiration photo for where you’d like it to be. Once I am able to determine if you will be a good candidate, a member of my team will reach out to schedule your virtual consultation.

Appointments are currently offered on Thursdays, Fridays, and Saturdays. The consultation cost is $50, which is redeemed off the cost of the extensions if you choose to move forward. The fee covers the virtual consult, all information personalized to you, and a custom quote (sent by email or text following the consultation).

While I will be prioritzing my current guests’ appointments as they had to be cancelled due to the state-mandated shutdown, the first new guest appointments I will be scheduling will be anyone who places a deposit for their extensions while the studio is closed.

Those appointments will be scheduled sometime around early July and there will be limited availability. I’m so excited to be able to offer virtual consultations and take advantage of this time we have to get you closer to your hair goals. Creating amazing extension transformations is my passion and it’s been heartbreaking to not be able to provide that over the last couple of months. I want to do my absolute best to get you started on your hair extensions journey as soon as I possibly can!

I say May Day… because we’re leading into may, but also…

Send help! Surrender! White flag! It has definitely been a very tumultuous month. A month of stillness, but also a month of high anxiety. My emotions have been all over the place. I’ve been pouring myself into projects that typically bring me so much joy, and they still did bring me joy, but in a different way.

NBR Extensions

You don’t know how important something is until you aren’t able to do it anymore—I realized pretty quickly that when you’re a creative whose craft is suddenly taken away, you start to go a little crazy. Without my usual outlet for creativity, I needed to find another way to channel that energy, and the house projects were just that. Tack on homeschooling two young children, other home responsibilities, and just being home all day and you could see why my emotions have been all over the place.

We’ve really been taking the stay at home order seriously which means all day every day we’ve been in the house. I’ve done curbside pickup only for the things I absolutely need like groceries and household items and the only other place I’ve been is when I’m at the studio sending out color orders.

The first couple of weeks were kind of nice in a weird, eerie, strange ass way. Now that we’re rolling into week six, and knowing we’re going to be closed for another 4 weeks, it’s starting to feel scary. One of the things that has helped me to survive this time so far has been finding those creative outlets and pouring a lot of energy into my house.

NBR Hair Extensions

I’ve also realized during this time that before I can sit down and write or get my thoughts out, the space around me has to be clean and organized. I can’t sit down at a junky desk or work in my kitchen if it’s dirty. That takes precedence even if it doesn’t take precedence. I should be able to work on my business’s livelihood during a pandemic because that’s first priority, but no, I can’t, because I need to organize everything under my bathroom cabinets first. So I’ve been taking care of all of the little things that I never really have time for.

Organizing, painting, hanging wallpaper.. does not help my business at all. But, doesn’t it? Because every time I walk into my bathroom now it feels like a completely different space, and that feeling is the key. The feeling that I feel when I actually accomplish a goal or check something off my to-do list is what helps catapult me through the real shit that I have to do.

This habit has even translated into a part of my everyday routine. Even if I wake up in a very clean, organized space. By the time my kids run through the house, cooking every single meal here, Amazon packages, putting together color kits at the house… it all quickly turns my space into chaos. Once that’s wrapped up and the kids are in bed, I’ll spend the next hour to two hours picking things up.

I’ve been giving myself grace for the fact that I actually need to do this. At first I was beating myself up like, “Candice why do you need to spend so long every night putting this stuff up when it’s just going to get messed up in the morning? You could be taking an hour every night working on an amazing business plan that’s going to get your business through the storm.” Yet here I am spending an hour a day, 7 days a week, cleaning. But that’s what I need to do to create the feeling that’s the foundation for me being able to attack the things inside of my business that need to be reworked or course corrected to weather the storm.

As far as the last 30 days are concerned, I have learned a lot. I have gained a lot of new skillsets. I thought I was resilient, a good business owner, and a good leader before this began, but when those things get blasted to the forefront and you don’t have a choice—you either sink or swim. I would be damned if I was going to sink on things that were important to me like my team, family, studio, vision, goals, and clients.

NBR Extensions

It really shows you what you fight for when there’s potential to lose it or lose even a piece of it or have it disrupted. You really go out swinging. That knowledge is what I’m leaving this first month of quarantine with. I proved to myself that this truly is the person that I am deep down at my core. Everything else was stripped away. My income was stripped away, my “busyness” was stripped away, my title wasn’t necessarily stripped away, but with my business mandated shut, people taking their extensions out, etc, titles don’t really matter.

What  matters most is how people feel around me and connections and making sure I have a solid plan for recovery to make sure my family and team and the people that I love are able to come out of this storm in a good position to maintain some sense of normalcy.

I hold a weighty responsibility for other people’s livelihood inside of my space and my studio and the people who are connected to me. It really makes me go to sleep early, get rest, wake up, fight for the cause all over again, and push through to get to the other side.

This is my second Valentine’s Day holiday inside of being single. It gives me an opportunity to make “self love the new relationship goals.” This Valentine’s Day I wanted to do something a little different. I wanted to treat myself to something that I rarely ever do—which is to actually take a pause.

Instead of going out to dinner or scheduling a massage, I am going to spend some time in my house. I’m going to get some take out so I don’t have to cook, I’m going to take a bath, read, journal, watch a movie… or whatever I want to do. My typical nights are spent looking at calendars, scheduling things, grading papers, answering emails, and other work related things. Valentine’s Day is going to be when I hit the pause button, decompress, and rest.

I also want to take a moment to share with you all about the self love that I’ve been able to pour into myself over the last couple of years. The first year single I was just focused on learning to co-parent, creating a safe space for my kids, buying a house, and transitioning my salon from full service to extension exclusive. This second year, however, I’ve really been able to focus on creating balance inside of my life. For me, balance is a form of self-love. Creating the time and the space to feel balanced even when it can be difficult is so important. I’ve tried really hard to make sure that this stays at the top of my priority list, which is really just taking the time to do the things I love to do. Which, for me, is really just getting back to basics.

One of the things that I love to do is find time in the morning to work out. That’s a really big version of self love to me. Vanity speaks to me—I want to look and feel a certain way. I gave myself permission to do the things that make me feel pretty inside and out. Going to therapy makes me feel like a better person so that’s something I want to start doing again. I love getting my lashes done, getting my nails done, pedicures, and of course I cannot exclude getting my hair done. I’ve allowed myself the freedom to do those things and feel good about them.

I love the way these things make me look and feel, so about a year ago I decided I was going to let myself treat myself and find time to do those things. I make an appointment and make it a priority. Self love for me is loving the way that I feel about these services so much that I put them in a special place in my calendar and treat them like an important appointment with myself to pour in or to work on something that is going to make me feel better and feel more confident.

NBR Hair Extensions

I encourage all my ladies, whether single or not, to find the thing that makes you feel good, and prioritize it and do more of it. You don’t have to do it weekly or even monthly, but find the time to do the things that you really love to do and don’t make yourself feel guilty for wanting to do those things.

Make loving you and the things that you love a priority, so that you can feel like the best version of yourself when you show up for every body else every single day.

You may have noticed… extensions have become really popular. But there’s a big difference between something that has just gained a lot of popularity and become trendy, and something that is someone’s passion and life’s work. Hair extensions have been something that I have been passionate about for almost two decades.

NBR Hair Extensions

NBR Hair Extensions

One of the aspects I feel most passionate about is how deeply hair extensions can change women’s lives. I never want that reasoning to sit second in the running for something that just seems super popular because it’s on social media. The first thing that drew me to extensions was that they could make such an impact. When you change the way a woman looks and how she feels about herself, it goes deep—it changes her confidence level, how she walks, and how she talks. The popularity of hair extensions is coming around for so many reasons—some good, some not so good.

I want to speak for a moment to fellow industry professionals who may be just getting into hair extensions or considering getting certified. You can get certified in an extension method in about a day now, but just because you have a certification doesn’t mean you should just start offering the service. I pose the following question to newly certified stylists, “Do you feel confident offering the service and having someone show up on the other side and have a good result?” Along with, “Have you put in the time and the work and had more than just a day or two of consistent practice?” Hair extensions are something that requires so many hours of dedication before you offer it as a case study or especially as a full-time service.

NBR Hair Extensions

To be clear—this is coming from a good place. My perspective on extension specialists is the more the merrier—the more people that we can have on board that really feel connected to the service and are really pouring their heart and soul into it within the industry, the better off our niche will be. What I don’t want is the people on board for the quick money or for the before and afters. There are so many important details that can be missed if the person isn’t truly dedicated to the ins and outs of extensions. Most importantly is the person’s experience—is it pulling, is it damaging anything? When you damage someone’s hair it can take years to heal that damage so it’s vital you’re asking these questions and ensuring that the service you are offering is top notch.

Through my training with Natural Beaded Rows I learned a training technique called “power practice.” Essentially you take what you’ve learned and you practice it 15 minutes a day for several months before you ever work on a guest. You have to make sure that you feel confident in what you are able to perform. Your skillset doesn’t have to be perfection, but you do need to be confident that you will not damage someone’s hair while performing the service. It’s so important to find an educational experience that not only certifies you, but also offers you a consistent platform of advanced, ongoing education. Having this support helps you get over your hiccups and continue pouring into your craft.

NBR Hair Extensions

Essentially, my philosophy on it is—be passionate about it so much so that you’re willing to put in the work to uphold the service. I believe if we all have that mindset, everyone can win.

Whew. I just got back from a whirlwind two weeks of travel and it was AMAZING. You all already know I was just in Puerta Vallarta on vacay before being back in Raleigh for just 48 hours before I was back off again to California for our BMS third quarter Mastermind training.

BMS is the business marketing and strategy program for hairstylists hosted by NBR Extensions—also known as Big Money Stylist—for which I am one of the trainers. We meet quarterly to stay accountable and to ensure all of the members are moving forward and growing.

NBR Hair Extensions

This training was definitely my favorite so far. We did things a little differently than usual and it worked out perfectly. We realized after the last event that people are learning at different rates and different speeds, so we discussed what we could do to make this a better event for everyone involved.

Our team decided to try break out sessions instead of providing training with all the stylists at the same time like we usually do. The different sessions addressed top questions and concerns that people have when going through the trajectory of extensions, compared to what they’ve been doing before. We had 4 different sessions, 4 different times a day so there were 16 different options to choose from.

I loved working within the session model because it allowed us to give concentrated advice by addressing only about 15 stylists at a time rather than over a hundred. It was incredible to connect with people and answer specific questions that they had that might not have gotten asked if they had had to ask in front of the whole group. It’s difficult to talk about vulnerable topics, and I’ve found that it’s easier for us artists to communicate our questions in a more intimate setting.

The best thing about this particular trip is that I finally feel like I’m getting out of the awkward stage of speaking. I feel so much more comfortable speaking to a group now than I ever did before. I’ve had so many opportunities over the past year and a half to figure out what works for me and find my flow, and I finally feel like I have.

This time when I stood up to speak to the group it felt like second nature rather than something I had to prep for. I’m looking forward to educating on this level to continue to feel even more natural as we host our final quarterly training in a few months. Even more than that I can’t wait to begin hosting training in my very own studio beginning in 2020, along with traveling to train in other spaces as well. If you’re a salon owner who is reading this, and is interested in a class being held in your space, feel free to reach out.

NBR Hair Extensions

Oh, and the last thing that was totally different about this trip? I flew first class for the very first time on my way to California and it was a GAME CHANGER. It was a completely different trip. Why didn’t anyone ever tell me that first class was like that?? I was able to recline my seat back and actually get sleep, and was fed a hot meal and all the wine I could drink.

I probably won’t travel like that all the time, but for special occasions, I highly recommend you just go ahead and splurge one time and soak up the goodness.

Springtime Hacks

Between the warmth and rain we all know that it’s definitely Spring here in North Carolina. With the ever-changing springtime weather, how you style your hair can make such a difference. So I’m bringing you my top FOUR fave Spring hacks for this new season.

First up…

Big beautiful ponytails

NBR Hair Extensions

Every time I wear my hair up in a high pony (and yes you can do that with NBR Extensions) I receive so many compliments. Even more importantly, it’s so easy to style. Sometimes I even sleep in my pony so that by the time I wake up it’s just tousled and fluffed up enough to look even more amazing. The final benefit is that for all these humid and rainy days… you just really don’t want to wear your hair down. The big, beautiful ponytail is the perfect solution.

Next on the list…

Braid Magic

NBR Hair Extensions

Braids literally never go out of style, but having NBR extensions in just makes them that much more amazing. I’ve found that throwing in a braid and just fluffing it and making it look really really full gives a really beautiful and polished look. Also great for the humid and rainy days, but just as perfect for sunny days on the go where you’ll be out and about a lot and don’t want to have to worry about your hair being anything but a beautiful accessory.

Trust me on this next one…

The Bardot Bang

NBR Hair Extensions
What exactly is the Bardot Bang? It’s that gorgeous center-part long fringe made famous by Brigitte Bardot. If you’re willing to trim a fringe around the front of your face, this look provides a finished quality without having to do a lot to the rest of your hair. Besides, we all know Spring and Fall are the best times to try out bangs!

Finally…

Embracing more of your natural texture

When it comes to humidity, curls and waves always react to the weather. This often makes it difficult for women who wear hair extensions, as traditionally extensions didn’t come in very many textures, so as their natural would start to frizz, their extensions would go limp making a big difference! NBR extensions can be completely customized to match the texture of your hair. Why is this a Spring Hack? Because every time you have to go outside when your natural hair is reacting to the weather, your extensions will respond just the same making it SO much easier for you to not have to worry about the affects of the weather on your hair and hair extensions. It’s really a game changer for anyone who has bend or body to their hair.

I hope these Springtime Hair Hacks help you move through this season smooth and stress-free, and if I’m missing something, drop a comment below and let me know what it is!

January began my extension studio’s official first year as just that—an extension exclusive studio instead of a full-service hair salon. As amazing as it feels to have made it to this achievement, you all know I don’t ever stop striving for even more growth, so I really considered what my studio needed to be the absolute best at what we do. We offer a luxury service that is extremely detail-oriented, and requires not just one, but many skillsets in order to really provide a top-quality service.

I knew I had a team full of talented artists, but each of their backgrounds and skill levels is very different and I wanted to find a way to bring everyone up to the same standards not just in the hands-on aspects of our services, but in the quality of service as well. As the owner of the studio, I wanted to set aside time to really pour into my team and my business.

Enter: Level Up Wednesdays

Each week from 5:00-7:00 pm, my entire team comes together to focus solely on the business of hair extensions. This can mean hands-on training, but we also cover verbiage, troubleshooting, efficiency meets complexity, and more in order to prepare every single stylist to be able to best offer the exceptional standard of service that is the norm at Garnish. My stylist team has learned differently than my apprentice team, and I wanted to find a way to bridge that gap and offer the same knowledge and experience to every member of the Garnish Squad.

Our most recent Level Up class consisted of a lesson on connectivity. This is something I value so much and consider at the core of my business, so it was important to me to sit down and work through it with my entire team. Within connectivity we talked about relatability with our guests, prescribing not just extensions, but game-planning their entire journey towards their hair goals.

We talked about making sure that we understand our clients’ needs, and how to find the “nugget”—that most important core of what they are looking for—and how to translate that into finding the extensions that will be the best fit for them. We talked through different scenarios and hair needs to prepare the team to best be able to both communicate with different guests, along with troubleshoot and find the best possible solution for each individual.

It’s so important to understand what each person wants and doesn’t want and what’s going to be a good fit for them. This process is imperative to achieving beautiful extensions and have an incredible experience with wearing extensions. Investing into this process and becoming better communicators is why I feel like we have so many people who keep coming back.

Here’s a sneak peek…

We are continuously leveling up to offer better extensions methods, better service, quality control, and consistency. I’m investing in my team and they are committed to putting in time and effort into growing and making sure things are consistent with one another.

I love that my entire team is committed to this leveling up experience. Everyone from my lead stylist to my newest apprentice is sitting down together to listen, learn, share, and grow. This is exactly the kind of environment I have been striving to achieve within my salon, and I am so grateful to be surrounded by such passionate, inspired individuals.

Over the seventeen years I’ve been a hairstylist I’ve used countless different tools. Hair dryers, curling irons, and flat irons of all kinds. As you’d expect, some have been better than others, but it takes something special to really get me excited. And I’ll be honest… when I first bought my Dyson blow dryer I was NOT excited. It was nothing that I expected it to be.

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Introducing Virtue, the life-changing new haircare products

New technology is always such a cool thing to learn about, and it’s even better when it coincides with your passion. Recently, my studio brought in a new product line and I wanted to let you guys in on why I’m SO excited for these new hair products.

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C A N D I C E G R A M

Owner of @GarnishExtensionStudio | Transformations are my Specialty | Fashion is a hobby | Fun is a Necessity
So you need a revamp huh? Garnish Hair Extensions - Garnish Studio + Extension Bar