Hair Extensions Archives - Candice Motley |
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The reopening date is getting closer and closer and I can’t wait to be back in the studio transforming hair. As we work to get all of our ducks in a row, it’s starting to feel more like we’re preparing for a grand reopening event! It’s crazy to think we’ve been closed for two whole months.

Today, I wanted to talk about two things.
1. Rescheduling everyone from the last two months
2. My new virtual consultations.

First up, I want to assure everyone who had an appointment that was cancelled due to Covid-19 that we will be prioritizing your appointments as best we can. My entire team will be working to get you into the studio as soon as possible so we can get you back to loving your hair and feeling good in your extensions. I know it’s been stressful having to color your own roots and even take out your extensions, and I promise we cannot wait to have you back in our chairs so we can take care of everything for you.

And for all the women who are waiting to begin your hair extensions journeys, I wanted to make sure I was doing whatever I could to shorten the wait time for you. That’s why I decided to offer virtual consultations during this time while the studio is closed. Our studio phone is actually a cell phone which makes it much easier to communicate with our guests. This allows me to connect with you via FaceTime for our virtual consult. While FaceTime doesn’t allow you the chance to come into the studio and have the full Garnish experience, it does allow me to provide all of the information you might need and answer any questions you might have.

The process still begins with the application found here.

The application gives me some much needed information and also allows you to upload a current photo of where your hair is at and an inspiration photo for where you’d like it to be. Once I am able to determine if you will be a good candidate, a member of my team will reach out to schedule your virtual consultation.

Appointments are currently offered on Thursdays, Fridays, and Saturdays. The consultation cost is $50, which is redeemed off the cost of the extensions if you choose to move forward. The fee covers the virtual consult, all information personalized to you, and a custom quote (sent by email or text following the consultation).

While I will be prioritzing my current guests’ appointments as they had to be cancelled due to the state-mandated shutdown, the first new guest appointments I will be scheduling will be anyone who places a deposit for their extensions while the studio is closed.

Those appointments will be scheduled sometime around early July and there will be limited availability. I’m so excited to be able to offer virtual consultations and take advantage of this time we have to get you closer to your hair goals. Creating amazing extension transformations is my passion and it’s been heartbreaking to not be able to provide that over the last couple of months. I want to do my absolute best to get you started on your hair extensions journey as soon as I possibly can!

You may have noticed… extensions have become really popular. But there’s a big difference between something that has just gained a lot of popularity and become trendy, and something that is someone’s passion and life’s work. Hair extensions have been something that I have been passionate about for almost two decades.

NBR Hair Extensions

NBR Hair Extensions

One of the aspects I feel most passionate about is how deeply hair extensions can change women’s lives. I never want that reasoning to sit second in the running for something that just seems super popular because it’s on social media. The first thing that drew me to extensions was that they could make such an impact. When you change the way a woman looks and how she feels about herself, it goes deep—it changes her confidence level, how she walks, and how she talks. The popularity of hair extensions is coming around for so many reasons—some good, some not so good.

I want to speak for a moment to fellow industry professionals who may be just getting into hair extensions or considering getting certified. You can get certified in an extension method in about a day now, but just because you have a certification doesn’t mean you should just start offering the service. I pose the following question to newly certified stylists, “Do you feel confident offering the service and having someone show up on the other side and have a good result?” Along with, “Have you put in the time and the work and had more than just a day or two of consistent practice?” Hair extensions are something that requires so many hours of dedication before you offer it as a case study or especially as a full-time service.

NBR Hair Extensions

To be clear—this is coming from a good place. My perspective on extension specialists is the more the merrier—the more people that we can have on board that really feel connected to the service and are really pouring their heart and soul into it within the industry, the better off our niche will be. What I don’t want is the people on board for the quick money or for the before and afters. There are so many important details that can be missed if the person isn’t truly dedicated to the ins and outs of extensions. Most importantly is the person’s experience—is it pulling, is it damaging anything? When you damage someone’s hair it can take years to heal that damage so it’s vital you’re asking these questions and ensuring that the service you are offering is top notch.

Through my training with Natural Beaded Rows I learned a training technique called “power practice.” Essentially you take what you’ve learned and you practice it 15 minutes a day for several months before you ever work on a guest. You have to make sure that you feel confident in what you are able to perform. Your skillset doesn’t have to be perfection, but you do need to be confident that you will not damage someone’s hair while performing the service. It’s so important to find an educational experience that not only certifies you, but also offers you a consistent platform of advanced, ongoing education. Having this support helps you get over your hiccups and continue pouring into your craft.

NBR Hair Extensions

Essentially, my philosophy on it is—be passionate about it so much so that you’re willing to put in the work to uphold the service. I believe if we all have that mindset, everyone can win.

Last week I shared a little bit about my vacation in Jamaica, but I didn’t really go into too much detail about the actual vacation. Even though I had an amazing time and the weather was beautiful, and even though you’re in an incredible place and don’t want to complain… the experience still matters. While I was in Jamaica, I had one of the worst experiences of my life at a luxury resort all-inclusive stay.

NBR Hair Extensions - Garnish Extension Studio

NBR Hair Extensions - Garnish Extension Studio

As a business owner and a part of the luxury service industry, I feel like I need to be an advocate for what the experience is like inside of a luxury business. This particular resort was brand new—it had only been open for about 2 weeks. We were not told in advance (or at all) that there would be places not open on the resort, that the staff would not be trained, that there would be rooms without hot water, and that there would be flies all over because nothing had been treated yet.

NBR Hair Extensions - Garnish Extension Studio

The whole time while I was having this horrific experience I was trying to talk to the manager on duty or get ahold of someone in some capacity. It was clear the manager was completely overwhelmed and irritated from all the people staying in the resort. Whatever you want your culture to be, it comes from the top. Even though the entire facility was beautiful, the experience is just as, if not more, important than the appearance. Throughout this experience I found myself just wanting to sit the entire staff down and say if you all are unhappy with how things are being handled, you need to give feedback to corporate about what’s happening.

Overall, it was such a big lesson that when I returned home I wanted to take an outside look at my own business. I wanted to really evaluate things not as the owner of the business, but as our guests see the entirety of Garnish. I looked at what people see walking in, how guests are communicated with after the service, how complaints are handled, and all the little details that can easily get overlooked.

NBR Hair Extensions - Garnish Extension Studio

It took a lot of digging, but because the experience hits home so much for me, I knew it was important to look through every aspect. Even with the experience being such a high priority for me, there’s always room for improvement. I did find a few things on how we can elevate the experience even more and will be sharing more about them in the coming months.

If you are looking for an amazing experience inside of hair extensions, I want to invite you to visit Garnish because it’s something we hold near and dear to our heart. Unlike my Jamaican vacation that was beautiful on the outside, but definitely needed some work on the inside, one thing you can always expect at Garnish is for everyone to love what they do and for it to really come from the top.

As we move closer and closer to the New Year we are also moving closer to something I have been working towards for most of 2019. My salon, Garnish Extension Studio, is becoming THE East Coast training hub for Natural Beaded Rows Extensions. I am so excited that I can hardly stand it.

I don’t think that I have ever planned for something so long and so hard and so tediously and with as much detail as I have in making sure that my team, myself, my clients, and pretty much everything is ready for 2020. This past year has been full of building, growth, and transition for my studio—all for the greater good of becoming an extension powerhouse.

NBR Hair Extensions

NBR Hair Extensions

I wanted every person on my team to feel completely ready for what we’re bringing to the table in 2020. The education we will be offering inside of hair extensions is not just for my team or even for the area, but will be for stylists all over the country. In order to make sure that we could say that yes we are trained for this and are ready for this, we have dedicated most of the last year to upleveling our training.

We’ve conducted several sessions a week to ensure that everyone felt comfortable with every last aspect of the NBR brand to be able to facilitate our upcoming trainings. You have to be able to live it before you can lead it and we have been embodying that this year.

NBR Hair Extensions

That’s one of the things that 2019 really offered me is to not just have myself show up, but to have my team show up in a way where we are truly specialists. No matter who you see when you come into the studio, you do not have anything to worry about. It’s such a huge accomplishment to have a high-end, amazing, life-changing service that every single person who works with me has been able to pour themselves into. And now when we have people join our team in the future, we already have a standard or benchmark for where we want people to be.

Garnish’s first class will be on the 13th and 14th of January.

NBR Hair Extensions

It will be an intensive for men and women across the nation who want to come and learn the art of NBR. The class will be held at Garnish and I will be the trainer for this event. Because it’s the first event I will be leading, I will be guided by the national head trainer, Anniane. She will be flying into my studio for the very first time. I’ve known Anniane for the past three years so it’s kind of cool to have her in my space to see how we do things.

I can’t wait to have all those men and women pour into themselves for those two days, and to have my staff here helping and answering questions and going around to make sure every person is taken care of. I have such a high level of respect for NBR and what they have provided for me in terms of growth so I just want to be able to help them uphold that and teach that to people on the east coast and beyond. Overall I’m just so excited.

NBR Hair Extensions

We’ve been working our asses off to make sure this goes off without a hitch! If you’re reading this, and are interested in learning hair extensions, I invite you to visit bigmoneystylist.com and check out the education schedule. If you’re interested in coming in to a class I would love to have you here in our space. We will roll out the red carpet for you and make sure that we pour into you!

Stay tuned for early 2020 and my blog post on how the training all went down.

NBR Hair Extensions

In the meantime… Happy Holidays!

About two months ago, on a random afternoon in the salon, I had a wild hair and decided to do something pretty drastic. I finished up a little early that afternoon and was about to head out to a photoshoot when I found myself looking in the mirror feeling like I just really wanted to do something different with my hair. In that instant I grabbed my shears and started chopping. My team looked at me like I was crazy.

Months earlier I had seen a photo of a really beautiful shag (check out the photo below) and I just kept looking at it, but I just didn’t want to cut my hair. For whatever reason on this afternoon I decided to just go for it. I knew if I cut it and decided I wanted my length back I could just get new extensions.

Modern Shag

In case you’re not familiar—a modern shag is super short in the front and super long in the back. One could say it looks like a mullet, but it’s more like a shag from the 70s. There’s lots of shorter layers, pieceyness, and fringeyness around the face. I’m pretty much obsessed and I haven’t looked back. When I like something, I tend to like it a lot. For example, I’ve had the same hair color for almost a decade and I can’t think of any other color I would like for my hair to be. I feel the same way about my modern shag haircut and plan to keep it for a very long time.

There is a bit of a stigma about long hair having to look a certain way, particularly with hair extensions, but it’s certainly not the case! Changing up your style is always possible, and can sometimes even make the extensions work even better for your natural hair type.

My hair is definitely not typical when it comes to texture. It’s curly and puffy and I was told for so long that I could never have extensions that would blend. This cut helps my curly extensions blend perfectly with my natural hair.

To anyone getting bored with your hair, whether you wear extensions or not, the modern shag is a perfect way to change up your look. I’ll let you know how it continues to grow out, and I’ve included some photos below from the very beginning when I first cut it to now about 2 months later so you can see the difference.

If you have any questions or if you feel inspired to make a big chop yourself with your hair extensions in please let this be the fuel you need to do something a little different. I’m here to tell you that it feels amazing!

A couple of months ago, I launched a YouTube channel called Garnish Your Growth. I’ve shared this with you before, but today I wanted to share something I’ve learned since starting the channel, and how I’m revamping it to be even more authentic.

When I decided to start a YouTube, I knew I wanted to make a channel that spoke to creatives of any kind. Creatives in general have a different mind and different struggles. I wanted to shed some light on things from my perspective, through both my own experiences and those of my lead stylist, Niko.

I’ve experienced an immense amount of growth in the last 5 years since launching my own business and becoming an entrepreneur of a brick and mortar space. I’ve learned so much and wanted to have a channel that was both devoted to growth and helps stimulate thoughts about growth. Growth is great, but sometimes it really sucks; sometimes it will bring you to tears; and sometimes it makes you feel like you’re completely failing.

I really liked the content we were giving, but I noticed when the episodes were put out that while they were very open, honest, and transparent, they were also very curated. I looked at my own content and realized I had left a big chunk of a story out because I knew it would bring me to tears or I didn’t go into something because it would open up a portal to something else that wouldn’t fit in the set timeframe. It didn’t sit well with me that I told a story, but kept some of the information to myself.

I wanted to be more real, open, honest, and vulnerable. We learn and grow from other people telling their truth. And believe me, it’s hard to tell the unadulterated truth of something you’ve failed at. But I knew if I was going to put out the content of my growth, I wanted to give you real life scenarios and ultimately do a better job in telling my story.

This means starting from the beginning. If you’re just finding the channel, you don’t know who I am or what my story looks like or why this is so important or how it saved my life. So I decided to switched up the style of the video and amount of content I have. It’s less about specific topics and more about real, honest conversations.

So we are unofficially relaunching Garnish Your Growth with this week’s episode. You can expect it to be more real, raw, and less edited. We’ll be sharing more of who we each are and why we wanted to pour ourselves into this to begin with.

Below I’ve included a preview video for what you can come to expect from this channel in the future. I hope you’ll join me in this important conversation as we normalize the challenges of growth and share the relatable ups and downs of our journeys.

Just about a year ago while attending one of the BMS Mastermind Conventions, I heard one of the other stylists say, “All of this is so great, but I’ve never done this shit before and I feel like it’s a case of new level, new devil.” My mind was blown and it’s stuck in my head ever since. I revisit this quote all the time when reflecting on my business and life, particularly whenever I face obstacles or adversity.

NBR Hair Extensions

NBR Hair Extensions

You would think 5 years into owning a brick and mortar space, 10 years as an entrepreneur, and almost 19 in the industry, that it would be easier than it is. I’ve done a lot of different things in that time, but I’ve never done some of what I’m doing right now. It’s stressful, but I’m compelled to keep going because I have a certain goal in mind. I’ve realized that as you get closer to your vision and goal, there’s a lot of shit you have to bust through, that you have to end, and that you have to have weird conversations about to move forward, but that’s exactly what that stylist was talking about. That’s the new devil.

The old devil is no longer tugging at you because you’ve pushed through that particular phase and now you’re onto something new. If you stay complacent, there’s still a devil you have to work with, whether it’s mediocrity or staying stagnant. For most of the people I’m around now, the idea of no growth or change seems like hell on Earth. But even though we would rather keep moving forward into new territory, it’s scary to face the new devils. At least with the old ones, you know what to expect. With uncharted territory, all the wins that you have are met with powerful adversity. There’s no playbook, and you’ve never done it before.

I’ve found that these new challenges are an addictive state of mind and place to be.

The new devil for me is that I keep on going and it never stops. I’m constantly asking myself, “Is it ever going to be good enough? Am I ever going to get to a place where I can settle it down a little bit?” I push myself past what I probably should be doing into what I feel called to do. I move very quickly, but it’s all pressure that I put on myself. My new level, new devil is branching out into unknown territory and how exciting and fulfilling that is.

It’s always just one more thing—let’s just keep stacking stuff on. So, as I share this with you all today—this is my reminder to check in with what I see in front of me and to make sure it’s what I want, and that if I need to slow down, I give myself permission to slow down and not put so much pressure on myself to do new new shit all the time. Maybe that new shit for me might be slowing down and falling back in love with some of the first things that I did.

What’s your new level, new devil? What are you currently struggling with in your business that you’ve never experienced before? I also encourage you, for the sake of perspective, to reflect on some of your old devils that you’ve already knocked out that don’t bother you anymore. It’s a cyclical process, but it’s always worth reminding ourselves how far we’ve come.

A few weeks ago I gave you all a preview of my upcoming YouTube Channel and its first series, Garnish Your Growth. Now, almost a month later, we have officially launched the first 4 episodes! I wanted to share my experience with creating these videos and why I felt like it was so important for me to do so.

First of all, it has been very different for me to have a regularly scheduled YouTube episode coming out! YouTube is one of the few social media platforms I’ve never really worked with before, so it was a huge learning curve when it came to the process of creating a video and even how to talk for a video series. When it came to the content, however, I knew there was a lot I could offer inside of growth in the beauty industry and for creatives in general.

My industry experience spans pretty much everything. I started at the very bottom 19 years ago in a commissioned salon and have been in every scenario since then—booth rent, freelancing for weddings, salon owner, and now lead educator inside NBR. And through all of that experience I’ve noticed there’s one thing that’s often overlooked within the industry—growth and what growth feels like.

The reality is that growth doesn’t always feel amazing. I wanted to have a series to talk about some of the specific things that happen for all creatives, but especially inside of the beauty industry. We really delve deep into what growth looks like and feels like and how to get through it. I’m really proud, and very excited, to say we have launched our first 4 episodes, and invite you to check them out here below.


 

Wanting to add something additional to my work load on top of my already very busy schedule meant that it had to be something that was very important to me. I’ll be sharing more about managing my work load next week along with addressing the struggle to keep up with never ending change. If anyone has any questions about how I’m able to produce in the way that I do or how I’m able to consistently provide education while still taking care of my kids and running a studio…

I’ll be talking all about that in next week’s post. It all comes down to time management and carving out the time to do the things that need to be done. Which, of course, is easier said than done, and I’m still working my way through it.

Stay tuned next week for New Level, New Devil.

I’ve shared with you all before about the transition of my business from Garnish Hair Studio to Garnish Extension Studio, and talked a little bit about the why. Recently, Niko and I sat down with a videographer to chat about the transition of Garnish and really dive deep into the behind the scenes of every facet. We told ALLL the dirty deets. We shared about the very first conversations when I made the decision to transition to extensions only. I shared my thought process, the steps we took, and how it all went down. Niko shared about her decision to leave… and then how it evolved into her decision to stay.

It was honesty hour all around!

I wanted to take some time to be completely open and transparent about the process and that includes all of the doubt and uncertainty that I experienced, the intense training involved, and ultimately how the evolution took place. At the end of the day, it was my faith in the process, and trust in my vision that led me through the experience, but man, was it challenging. Despite the challenges, beginning in January, Garnish officially became my dream salon—exclusively catering to extension guests. With that came a lot of changes, including our entire process, the way we think about hair (from an extensions mindset), and the focus of all of our training.

As Niko and I shared our sides of the story, and I talked about what an impact she has had on my business, I even got a little emotional. When you have someone who believes wholeheartedly in your vision and comes along with you for the ride no matter what—it’s an incredible feeling. Talking about Niko’s role in Garnish led me to sharing her growth as a stylist evolving into our Lead Stylist and Floor Manager and sometimes Academy Trainer as well. It also gave me the opportunity to share her part in allowing me to really go full force into MY new role as NBR platform artist and BMS Trainer. Having Niko as a leader in my space has given me the freedom to pour into these new opportunities, including flying out to California for training as needed.

NBR Hair Extensions Garnish Studio

I would love to invite you to watch our video, hear our story, and get to know the new Garnish. I am so grateful to the women who entrust my studio with their extensions transformation experience, and we wouldn’t exist as an extension-exclusive salon without each and every one of our guests. Everything it took to get here may have brought difficulty and sometimes painful growth, but where we are now is so beautiful to be a part of that it was far and beyond worth the entire experience. I can’t wait to continue to share my studio’s growth with all of you.

Thank you for being a part of the journey.

A couple of weeks ago I had the opportunity to meet someone who is a huge influence within the hair industry. If you’ve never heard of Chris Appleton, you’ve definitely seen his work. He works with everyone from the Kardashians to Rita Ora to JLo to Katy Perry.

He’s created signature looks that have become celebrity staples—like the 35” ponytail, the glass hair trend, and he’s known for his hair extensions looks. You may know Garnish’s numbers guru, Sahar, but what you may not know is that she is also hair obsessed and loves everything about the industry. When she found this event, we decided to venture up to DC together to attend.

The event combined education with styling demonstrations by Chris, him sharing his story within the industry, and then a VIP after party, which you know we definitely attended. During the education portion he talked to us about the styles he had created, and showed us some different signature looks.

My favorite part, however, was when he started sharing his story about how he came to be the influence he is today. He was living in the UK, but knew in order to achieve the goals he had set for himself that he really needed to be in LA. So without a contract or anything, he moved to LA on a whim. He talked about how everything about living here was different, but he just knew he needed to be here. This whole story resonated with the same things I talk about all the time—faith over fear and taking risks when you see your vision even if no one else does.

He also shared about how important resilience is, particularly in an ever-changing, highly competitive industry such as ours. This also struck a chord with how much change my business has gone through over the past couple of years. This idea of staying true to your vision, and being able to roll with the punches. He emphasized how important that is as you become more successful as well. It’s that do whatever it takes to make it happen mindset that I love so much.

Listening to Chris’s journey in the industry and some of the advice he offered allowed me to reflect on my own journey and how Garnish has evolved. I love that we share the same mentality towards vision and growth, and it’s always refreshing to hear someone who’s made it give the same advice that I share with my team and BMS students all the time.

I’m a huge believer in continuing to connect with other visionaries within the industry, and as you all know, I’m all about some continuing education. And of course, it’s always better when attending with bae.

C A N D I C E G R A M

Owner of @GarnishExtensionStudio | Transformations are my Specialty | Fashion is a hobby | Fun is a Necessity
So you need a revamp huh? Garnish Hair Extensions - Garnish Studio + Extension Bar